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Zendesk AI agents vs Ada pricing (Oct 2026)

Zendesk AI agents starts at $25/mo (Support Team), Ada starts at Custom pricing.

Last updated Oct 16, 2026

Zendesk AI agents

$25/mo — Support Team

Ada

Custom pricing

Pricing page could not be fully read (status: partial); some details unverified.

Price

Cheapest: $25/mo — Support Team
  • Support Team: $25/mo
  • Suite Team: $69/mo
  • Suite Professional: $149/mo
Cheapest: Custom pricing
  • Custom: Unverified

Annual price

  • Support Team: $19/mo
  • Suite Team: $55/mo
  • Suite Professional: $115/mo
  • Custom: Unverified

Included usage

  • Support Team: Unverified
  • Suite Team: Unverified
  • Suite Professional: Unverified
  • Custom: Unverified

Overage

  • Support Team: Unverified
  • Suite Team: Unverified
  • Suite Professional: Unverified
  • Custom: Unverified

Free tier

Unverified
Unverified

FAQ

Which is cheaper, Zendesk AI agents or Ada?

Zendesk AI agents starts at $25/mo (Support Team); Ada starts at Custom pricing. One or both tools do not list a numeric starting price.

Do Zendesk AI agents and Ada have free plans?

Zendesk AI agents: no free plan listed. Ada: no free plan listed.

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