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Zendesk AI agents pricing (Oct 2026)
Last updated
Pricing model:Seat
- Cheapest paid plan
- $25/mo — Support Team
- Free tier
- Unverified
- Last checked
- Oct 16, 2026
All plans
Support Team
$25/mo- Annual / mo
- $19/mo
- Note
- Per agent
Suite Team
$69/mo- Annual / mo
- $55/mo
- Note
- Per agent
Suite Professional
$149/mo- Annual / mo
- $115/mo
- Note
- Per agent
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Works with
- MCP
- MCP client
“With this release, Zendesk admins can create custom MCP client actions with MCP servers and use them with Copilot, AI Agents, and Action Builder workflows.” — source
- MCP client
- API
- Public API
Affiliate program: Yes. 15% for first year
Notes
AI agent automated resolutions US$2.00 each; Copilot add-on $50/agent/mo.
Zendesk AI agents pricing FAQ
How much does Zendesk AI agents cost?
Zendesk AI agents starts at $25/mo for the Support Team plan. 3 paid plans are listed. Prices checked 2026-10-16.
Does Zendesk AI agents have a free plan?
No free plan is listed.
What happens if I go over my Zendesk AI agents limit?
Overage rules are not listed on Zendesk AI agents's official pricing page.
Does Zendesk AI agents support MCP?
Yes. Zendesk AI agents works as an MCP client.
Compare Zendesk AI agents with
- Intercom Fin vs Zendesk AI agents
- Zendesk AI agents vs Gorgias
- Zendesk AI agents vs Decagon
- Zendesk AI agents vs Ada
Related tools in Customer Support
- Intercom Fin — from $29/mo (Essential)
- Gorgias — from $10/mo (Starter)
- Decagon — from Custom pricing
- Ada — from Custom pricing
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