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Zendesk AI agents vs Gorgias pricing (Oct 2026)

Zendesk AI agents starts at $25/mo (Support Team), Gorgias starts at $10/mo (Starter).

Last updated Oct 16, 2026

Zendesk AI agents

$25/mo — Support Team

Gorgias

$10/mo — Starter

Price

Cheapest: $25/mo — Support Team
  • Support Team: $25/mo
  • Suite Team: $69/mo
  • Suite Professional: $149/mo
Cheapest: $10/mo — Starter
  • Starter: $10/mo
  • Basic: $60/mo
  • Pro: $360/mo
  • Advanced: $900/mo
  • Enterprise: Custom pricing

Annual price

  • Support Team: $19/mo
  • Suite Team: $55/mo
  • Suite Professional: $115/mo
  • Starter: Unverified
  • Basic: $50/mo
  • Pro: $300/mo
  • Advanced: $750/mo
  • Enterprise: Custom pricing

Included usage

  • Support Team: Unverified
  • Suite Team: Unverified
  • Suite Professional: Unverified
  • Starter: 50 tickets
  • Basic: 300 tickets
  • Pro: 2,000 tickets
  • Advanced: 5,000 tickets
  • Enterprise: Unverified

Overage

  • Support Team: Unverified
  • Suite Team: Unverified
  • Suite Professional: Unverified
  • Starter: Unverified
  • Basic: Unverified
  • Pro: Unverified
  • Advanced: Unverified
  • Enterprise: Custom pricing

Free tier

Unverified
No free plan; 7-day free trial (no payment info needed). 50 tickets/month is the Starter plan ($10/mo) allowance.

FAQ

Which is cheaper, Zendesk AI agents or Gorgias?

Zendesk AI agents starts at $25/mo (Support Team); Gorgias starts at $10/mo (Starter). Gorgias has the cheaper starting paid plan.

Do Zendesk AI agents and Gorgias have free plans?

Zendesk AI agents: no free plan listed. Gorgias: no free plan listed.

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